YOUR WELCOME BOOK
Palm Haven Villa
Back

Welcome to Palm Haven Villa

Check in/out

Arrival & check-in

Property address
Palm Haven Villa, Kata Beach area, Karon, Phuket 83100, Thailand
Arrival date
2026-11-15
Check-in time
15:00

Open directions

Directions and parking

Use the map to reach the Kata Beach area. Your host will send the entrance location before arrival. From Phuket Airport, arrange a taxi or airport transfer to Kata. Park in the space marked Palm Haven Villa and keep the neighbouring driveway clear.

Check-in instructions

Check-in is from 3 pm. The key safe is beside the entrance door; enter code 2468, take the keys and close the safe. Your welcome basket is in the kitchen. Please let Maya know when you have arrived, and ask if you need help settling in.

Check-out

Departure date
2026-11-22
Check-out time
11:00
Departure instructions

Check out by 11 am. Switch off the air conditioning and lights, check cupboards and sockets for belongings, and leave used towels in the bathroom. Bag household waste and return the keys to the key safe. Close all windows and lock the door. Thank you for staying with us!

Wi-Fi
Network name
PalmHaven-Guest
Wi-Fi password
PalmBreeze2026!
House rules
  • Maximum six overnight guests. Quiet hours: 10 pm–8 am. Please smoke outdoors only and use the ashtray. No parties or unregistered visitors. Children must be supervised around the pool at all times. Use plastic glasses by the pool, rinse off before swimming and do not dive. Keep doors and windows closed when air conditioning is running. Pets require advance agreement.
Your property

Kitchen, air conditioning, laundry and pool

Air conditioning: use the remote in each bedroom; 24°C is comfortable. Switch it off when leaving.
Kitchen: hold the hob power button, choose a cooking zone and adjust the heat. Never leave cooking unattended.
Coffee: fill the water tank, insert a capsule and press the cup button.
Laundry: add detergent to the main drawer, choose a 30°C cycle and press Start. Dry clothes on the terrace rack.
Pool: towels are in the hall cupboard. Pool maintenance visits Tuesday and Friday mornings. Do not adjust the pump controls.
Rubbish: separate recyclables in the blue bin; bag general waste in the kitchen bin. Collection is on Monday and Thursday.

Local area
Contact
Contact name
Maya — your host
Phone number
+44 7700 900123
Call your host
Emergency information

For a medical emergency call 1669; for police call 191; for tourist assistance call 1155. Give your location clearly and follow the operator’s instructions. The host number in this sample is a reserved, non-working example number.

Emergency help

Emergency medical services

1669

Call Emergency medical services

Police emergency

191

Call Police emergency

Tourist Police

1155

Call Tourist Police