Good to know before you start.
Do guests need an app or account?
No. They open the welcome book using its link or a QR code.
Who writes the property information?
You do. Guided forms help you organise it, and you remain responsible for keeping it accurate.
Can I update the book after printing my QR?
Yes. Published changes use the same permanent destination.
Can I have books for several properties?
Yes. Select an account allowance for one to ten properties. You can increase it after subscribing; the additional charge and new recurring total are shown before confirmation. Contact us online for more than ten properties.
Can guests choose their language?
Yes. Write your content once, select the languages available to guests, and generate translations automatically. Preview the completed versions before publishing.
Is my published book private?
Anyone who receives the link can share it. Do not include door or alarm codes.
What are the trial and cancellation terms?
All one- to ten-property plans include a seven-day free trial with payment details required. You can publish and share during the trial. Your selected plan is charged when the trial ends unless you cancel before then. You can also choose Subscribe now to pay immediately without a trial. Cancel a paid subscription to stop its next renewal; access continues through the paid period.
What is a digital welcome book?
A digital welcome book is a simple online guest information guide or tenant welcome pack. Keep arrival details, Wi-Fi, house rules, local recommendations and useful contacts together, and share them with one link or QR code.
Can I use it for short-term and long-term rentals?
Yes. Create a welcome guide for holiday homes, villas, apartments, individual rooms and long-term rentals. Tailor the information to your property and the people staying there.
Can a welcome guide help encourage better guest reviews?
Clear arrival instructions, helpful property details and thoughtful local tips make it easier for guests to settle in and enjoy their stay. A well-prepared welcome guide supports a smoother guest experience and gives guests more reasons to leave a positive review.